Privacy Policy

Privacy Policy

Introduction

Welcome to https://new-roof-installation-eugene-oregon.laneexplorer.com! We take your privacy seriously and are committed to protecting your personal data. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Website: Our main site located at https://new-roof-installation-eugene-oregon.laneexplorer.com.
  2. Applications: Any mobile or desktop applications developed and maintained by us.
  3. Services: All services offered through our platform, such as user accounts, online forms, and communication tools.
  4. Products: Goods and services we provide to our customers, which include roofing installations and related services.

Please note that this policy does not extend to third-party platforms or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices regarding:

  1. User Accounts: When you create an account with us, we collect and store your account information, including username, email address, and password.
  2. Transactions: We process payment information when you make purchases or subscribe to our services. This includes cardholder data, billing addresses, and payment history.
  3. Communication: We may contact you via email, phone, or text messages for various purposes, such as providing updates, marketing promotions, or transactional notifications.

Personal Data Collection

We collect several types of personal information to enhance your user experience and improve our services:

  1. Account Information: This includes your full name, contact details (email and phone number), and login credentials.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are required for processing transactions.
  3. Financial Data: We may collect banking information if you choose to link your bank account for direct payments or for financial analytics purposes.
  4. Purchase History: Records of your orders, including products purchased, quantities, and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, are used for analytics and personalization.
  6. Location Data: If you choose to share it, we can collect information about your location to provide location-based services or tailor content to your region.
  7. Feedback and Reviews: We encourage user feedback and may collect comments, ratings, and reviews you submit on our platform.
  8. Social Media Information: When you interact with us on social media platforms, we may access your public profile information, including your name, handle, and posts related to our brand.
  9. Product Interest: We track user interactions with our products, including product views, clicks, and purchases, to understand customer preferences and personalize recommendations.

We gather this data through various methods: user input forms, online interactions, automated tracking technologies (like cookies), and third-party data providers who assist us in maintaining accurate records.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These cookies enable core functionalities like secure log-in and account management.
  2. Preference Cookies: They remember settings you’ve chosen, such as language preferences or display settings.
  3. Analytics Cookies: Used to collect aggregated data about your interactions with our site, helping us understand user behavior and improve our platform.

Users can control non-essential cookie preferences through our Cookie Manager, allowing you to customize your browsing experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, unless a longer retention period is required by law. Once the purpose for data collection is no longer relevant or required, we securely delete or anonymize the information.

Your Rights

Depending on your jurisdiction and local data protection laws, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and verify its accuracy.
  2. Rectification: If your data is inaccurate or incomplete, you have the right to ask for corrections.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal information.
  4. Restriction: You may opt to restrict the processing of your data for specific purposes.
  5. Data Portability: We can provide a portable copy of your personal data in a commonly used and machine-readable format.
  6. Objection: You have the right to object to the processing of your data for certain purposes, such as direct marketing.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it regularly for any updates.

Contact Information

For any inquiries, data-related requests (including access, correction, or deletion), or if you have questions about this policy, please contact us:

  • Email: [email protected]
  • Mail: New Roof Installation Eugene Oregon, Privacy Team, [Street Address]

We appreciate your trust in sharing your personal data with us, and we are committed to protecting it.